Why does Frederick need access to my business data (i.e. customers,
a fully automated, data-driven marketing platform. It looks at your
appointment history, future appointments and availability to intelligently
decide which of your customers are most likely to book again if sent the right
promotion or communication. By having access to your business data, Frederick
can automatically help you grow your business.
How do I know my business data is secure?
use SSL security and other best practices to safeguard your information. We
have a team dedicated to keeping your information secure.
What happens once I grant access to my business data?
grant access to your business data, your appointment history and contact list
will be imported into your Frederick account within 1 one business day.
If campaigns have been enabled, emails will begin sending to your
customers in accordance with your settings and Frederick's marketing
your customers will never receive a promotional text unless they specifically
reply to the first text they receive with a Y (for yes). The first text
they receive will only ask them if they would like to opt-in to receiving
promotional texts. The default settings (Smart Marketing -> Text
Opt-in) are set so that an opt-in text will be sent to customers up to 7 days
after the last visit.
Will Frederick spam my customers?
here! We'll never blast your entire list. Each email is trickled out to select
clients that have already expressed interest or are likely to be interested in
these types of offers. Clients can update their preferences or unsubscribe at
any time. Generally speaking, Frederick will send a maximum of 3
marketing emails or texts per month to an individual client who hasn't been
back in a while, unless they directly express interest in receiving additional
offers or reminders. Many clients will receive less than 3 marketing
communications per month and some will receive none at all.
At any time
you can manually unsubscribe your customers from receiving emails or texts
(Contacts -> Actions -> check Email Unsubscribe and check Text