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  1. upgrades

    Smart upgrades. Would be amazing to be able to map upgrade options for our lowest value treatments, e.g.:
    you're booking a Lash Tint - great - but have you ever thought about LashLift? you get all the benefits of tinted lashes but with a lift too that looks like you're wearing mascara.
    OR
    for quieter times, encourage clients to book another treatment for a discount, say, 15% off a second treatment.

    1 vote
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    • More control over my list

      allow me to update my list for marketing campaigns

      1 vote
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      • Improve Booker integration for bookings and campaigns

        Since you are owned by Booker now, much much more integration would be nice. True conversion tracking and reporting. Also much better ability to segment customers in booker based on criteria that automatically builds a mailing list in the Campaigns area for email sending

        1 vote
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        • Acuity integration improvement

          Integrate with Acuity scheduling better. (ie showing staff calanders, auto appling fredrick discounts) not everyone uses booker. and since the buyout is seams only booker intergrations are getting worked on

          1 vote
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          • NEXT

            The Help button covers the NEXT button making it nearly impossible to post comments... Fix that please!

            1 vote
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            • Easier Contacts editing

              Create a way to easily manage the Contacts list so that duplicate contacts can be merged to reduce duplicate discount offers and account over-billing.

              3 votes
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              • schedule confirmations

                ability to customize our texts for confirmations etc.. and ability to set a definitive time for confirmations to be sent

                1 vote
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                • Social Sharing with Incentives

                  Create a SIMPLE way for our customers to Share their experiences with their "tribes" on social media. Allow the option to tie in incentives for people who share.

                  3 votes
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                  • 1 vote
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                    • Running Behind Notifications.

                      A "Running Behind" button that you can push that lets everyone on your calendar for that 24hr period informing them instantly that you're running late. Also to have the choice of time increments such as 15min, 30min..etc.

                      3 votes
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                      • more options for your customers

                        MORE discount and sale option that work for my business vs the traditional $ or % discount

                        1 vote
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                        • Credit Cards

                          Credit card capture upon booking appointment.

                          3 votes
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                          • Send Auto Happy Birthday Wishes to my clients and the ability to provide client with incentive in order to leave my company public review

                            Because we don't have a way to send automatic Happy Birthday message to our clients, like we used to be able to do with DemandForce software. Also, DemandForce allows us to give client who have provided us with 5-star feed back an incentive in order to leave our company a public review on Google or Yelp. I'm unable to that with Frederick

                            3 votes
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                            • accurate appointment confirmation/reminders

                              send an appointment confirmation/reminder with all accurate info about upcoming appointments.

                              2 votes
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                              • active offers and discounts in client list view

                                Active outstanding discounts list.
                                I'ld like to be able to see what offers have been extended to whom and expiration date of offer at a glance.

                                1 vote
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                                • valid credit card

                                  valid credit card when booking!

                                  1 vote
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                                  • Different discount settings for different staff

                                    Ability to offer different discount settings (amounts, times, & days) for different staff

                                    2 votes
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                                    • Adjust reminder text send time.

                                      Adjust timing of reminder text message. Reminder texts go out up to 72 hrs in advance. Clients want to be reminded much closer to the appointment. Booker allowed reminders to go out a few hours before the appointment and this was more effective. When Frederick reminder texts are enabled, booker's are disabled.

                                      4 votes
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                                      • Intelligent Time Slot Scheduling

                                        Smart Scheduling - Look at existing appointments and promote filling adjacent timeslots for more efficient schedules.

                                        4 votes
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                                        • One client login for booker and frederick

                                          Combine booker user profile with frederick user profile. One login to view all booking history of both systems and easily rebook what they have done in the past within the booker system. Two logins is confusing for my clients.

                                          2 votes
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