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  1. active offers and discounts in client list view

    Active outstanding discounts list.
    I'ld like to be able to see what offers have been extended to whom and expiration date of offer at a glance.

    1 vote
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    • valid credit card

      valid credit card when booking!

      1 vote
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      • accurate appointment confirmation/reminders

        send an appointment confirmation/reminder with all accurate info about upcoming appointments.

        1 vote
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        • Adjust reminder text send time.

          Adjust timing of reminder text message. Reminder texts go out up to 72 hrs in advance. Clients want to be reminded much closer to the appointment. Booker allowed reminders to go out a few hours before the appointment and this was more effective. When Frederick reminder texts are enabled, booker's are disabled.

          4 votes
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          • Intelligent Time Slot Scheduling

            Smart Scheduling - Look at existing appointments and promote filling adjacent timeslots for more efficient schedules.

            4 votes
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            • One client login for booker and frederick

              Combine booker user profile with frederick user profile. One login to view all booking history of both systems and easily rebook what they have done in the past within the booker system. Two logins is confusing for my clients.

              2 votes
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              • Auto Sync Package (series) holders

                Members auto sync, package holders do not. Please auto sync package holders to not receive discounts.

                Currently process requires manual lists to be sent to mark package holders in Frederick.

                1 vote
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                • Different discount settings for different staff

                  Ability to offer different discount settings (amounts, times, & days) for different staff

                  1 vote
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                  • Promote rebooking with same staff member

                    Setting to promote rebooking with same staff member

                    1 vote
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                    • Logical Ideas

                      •Allow your options to be more flexible.
                      •Allow us to delete clients who don't have their e-mail- we're paying per client so why are we being charged for people without e-mails?!
                      •Show an on screen notification when someone requests an appointment- refreshing the page every 15 mins is tiresome

                      1 vote
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                        1 comment  ·  Admin →
                      • Rating being posted

                        Allow clients to post their ratings or let them be visible like the reviews are. Thanks

                        1 vote
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                        • customization of boost blast

                          during a boost campaign, the text or email blast should mention what service(s) are being promoted. We are a full service salon and spa but only really promote the spa since our hair side is fully booked. the email and text blast should mention which service we are promoting so clients don't think it's for hair.

                          1 vote
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                          • Accept credit cards or deposits to book appts

                            Require credit card to book appointment

                            2 votes
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                            • Automated Estimates and Quotes

                              Automated Estimating and Quotes

                              1 vote
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                              • Sending out thank you & discount emails and SMS to new clients after there first visit

                                I would like to be able to send thank you emails and or SMS's with a $10 discount to our new clients for there next visit within 60 days of date sent.

                                1 vote
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                                • Automatic Unsubscribe Options

                                  Align Unsubscribes so that Clients that Unsubscribe from Booker are unsubscribed from Frederick!

                                  1 vote
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                                  • Dollar amount off option

                                    Dollar amount off all marketing just not percentage option.

                                    1 vote
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                                    • Take deposits on booking

                                      Ability to require and take deposits on bookings, ideally processed through Booker

                                      12 votes
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                                      • Unsubscribe Invalid Email Addresses Automatically

                                        Once Frederick determines that an email is Invalid, that Contact should be automatically "Email Unsubscribed" rather than being included in the Contact count used for monthly billing.

                                        4 votes
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                                        • Offer retail specials

                                          Make specials for retail not just services.

                                          3 votes
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