The Frederick Community

Welcome! This is the support and feedback site for Frederick.
If you are having problems accessing our service, be sure to check our System Status Page for updates on known issues.

To contact support, email support@hirefrederick.com.

Knowledge Base

  1. Frederick - Start Here FAQ 

    1. Spam & Privacy Concerns
    2. Connecting to Frederick for the First Time
    3. Interpreting Your Results
  2. General 

    1. Can I set up and manage Frederick on my smartphone or tablet?
    2. Can I accept payments or deposits for appointments booked online?
    3. Frederick's Status Page
  3. Mindbody 

    1. Why don't Frederick emails send clients to my Mindbody booking site?
    2. Do I have to log in to Frederick to see appointments Frederick has booked for me?
    3. Why don't all of my services or classes in Mindbody show up in Frederick?
  4. Online Appointment Scheduling for Google Calendar 

    1. How does Frederick sync with Google Calendar?
    2. Can I use online scheduling if I manage appointments in a paper calendar?
    3. How do I set up and manage appointment reminders?
    4. Can I use Frederick to book classes?
    5. Is Frederick's online scheduling for Google Calendar really free?
  5. Other Integrations 

    1. No Bookable Services - TouchSuite
  6. Reports & Analytics 

    1. Feedback & Reviews
  7. Smart Marketing 

    1. How do I get marketing recommendations?
    2. What happens once I enable one or all of the marketing features?
    3. I'm worried about spamming my clients with too many emails!
    4. Can I exclude specific services or staff members from promotions?
    5. How does Frederick track results?
  8. All articles 

    1. How does Frederick sync with Google Calendar?
    2. How do I get marketing recommendations?
    3. Can I set up and manage Frederick on my smartphone or tablet?
    4. Spam & Privacy Concerns
    5. Feedback & Reviews
    42 articles 

Feedback and Knowledge Base